A removal broker, also known as a relocation adviser and removal consultant, is similar to an insurance or mortgage broker. There are hundreds of removal firms out there and we will bring you the best one that suits your requirements. Having moved literally thousands of people we know a good removalist when we see one.
We have first-hand experience of all the removal companies we use and we regularly work with a pre-qualified list of over 50 large and small companies throughout Australia who we have found to be the best for our customers. This means we can select the best removal company for you, based on your location, budget, dates and items to be moved. Our options cover every state, every week – we can help you to reach out-of-the-way places cost effectively and quickly.
Another great benefit is our buying power. You’ll have access to our entire national network of carriers (road, rail and air transport companies), so you can source the same competitive rates commanded by large volume freight forwarders. And because we usually deal with the owner of the business, you’ll go straight to the top. So you can be sure of the best service and price possible.
Our ability to provide the best quotes is demonstrated by the 5-star status, awarded to us by customers reaching us through the quote comparison people, Quotify. This is the highest rating that can be awarded.
As an independent removal broker we automatically cover your goods for total loss due to fire, theft and rollover in transit. However, unlike other brokers and many removal companies we also offer a higher level of insurance to cover mishandling in loading and unloading.
We know who we can trust. So trust us to make your relocation as easy as possible.
5 Point Checklist
As removal brokers, our reputation depends on the service delivered to our customers by our partner removal companies. You won’t be surprised to know that we value our reputation deeply so we put every potential removal partner through a gruelling Quality Assurance (QA) process. It ensures they will deliver the quality and service that we demand. Our QA checklist covers a 5-step process:
1. Communication – like us, do they pride themselves on excellent communication?
2. Damages – have they got a good track record with limited damages and mishaps?
3. Price – do they offer value for money?
4. Timescale – do they offer flexible delivery dates and can they deal with urgent requests?
5. Reliability – do they keep their word?
Often our quote will be the cheapest. If it isn’t, think about the value of a trusted supplier and the value of the extra care your belongings deserve – then compare our price again.